EFFECTIVE DATE: 3/10/2023
INTRODUCTION
Epitel™ is a digital health company dedicated to improving seizure monitoring and detection. The company’s first commercial product, the REMI™ Remote EEG Monitoring System, is FDA cleared for near real-time and/or remote EEG monitoring for up to 48 hours in a professional healthcare facility. Leveraging its proprietary cloud-based wearable sensor system, Epitel is enabling informed treatment decisions by making EEGs readily deployable and accessible at point-of-care.
We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice describes Epitel’s policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.
DATA PROTECTION INQUIRIES
Epitel is headquartered in Salt Lake City, Utah in the United States. Epitel has internal data protection protocols. If you have any questions or concerns or if you would like to exercise your rights, please contact support@epitel.com.
HOW WE COLLECT AND USE (PROCESS) YOUR PERSONAL INFORMATION
Epitel collects personal information about its website visitors and customers. With a few exceptions, this information is generally limited to:
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First Name
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Last Name
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Email
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Phone Number
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Institution
We use this information to provide prospects and customers with services.
We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services.
From time to time, Epitel receives personal information about individuals from third parties. Typically, information collected from third parties will include further details on your employer or industry. We may also collect your personal data from a third-party website (e.g. LinkedIn).
The company communicates corrections or erasures of an individual's personal information to authorized users and relevant third parties to whom the personal information has been shared or transferred.
USE OF THE EPITEL WEBSITE
As is true of most other websites, Epitel’s website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of Epitel’s website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.
Epitel has a legitimate interest in understanding how members, customers and potential customers use its website. This assists Epitel with providing more relevant products and services, with communicating value to our sponsors and corporate members, and with providing appropriate staffing to meet member and customer needs.
There is no user authentication available on this website. Website hosting provided by Wix.
COOKIES AND TRACKING TECHNOLOGIES
Epitel makes available a comprehensive cookies notice that describes the cookies and tracking technologies used on Epitel’s website and provides information on how users can accept or reject them. To view the notice, please contact support@epitel.com.
SHARING INFORMATION WITH THIRD PARTIES
The personal information Epitel collects from you is stored in one or more databases hosted by third parties located in the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. On occasion, Epitel engages third parties to send Epitel-related information to you including information about our products, services, and events.
We do not otherwise reveal your personal data to non-Epitel persons or businesses for their independent use unless: (1) you request or authorize it; (2) the information is provided to comply with the law (for example, compelled by law enforcement to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (3) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (4) to address emergencies or acts of God; or (5) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf. We may also gather aggregated data about our services and website visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes.
Epitel’s website connects with third party services such as Facebook, LinkedIn, X, and others. If you choose to share information from the Epitel website through these services, you should review the privacy policy of that service. If you are a member of a third-party service, the aforementioned connections may allow that service to connect your visit to our site to your personal data.
TRANSFERRING PERSONAL DATA TO THE U.S.
Epitel has its headquarters in the United States. Information we collect about you will be processed in the United States. By using Epitel’s services, you acknowledge that your personal information will be processed in the United States. The United States has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR. Pursuant to Article 46 of the GDPR, Epitel is providing for appropriate safeguards by entering binding, standard data protection clauses, enforceable by data subjects in the EEA and the UK. These clauses have been enhanced based on the guidance of the European Data Protection Board and will be updated when the new draft model clauses are approved.
Depending on the circumstance, Epitel also collects and transfers to the U.S. personal data with consent; to perform a contract with you; or to fulfill a compelling legitimate interest of Epitel in a manner that does not outweigh your rights and freedoms. Epitel endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with Epitel and the practices described in this Privacy Statement. Epitel also enters into data processing agreements and model clauses with its vendors whenever feasible and appropriate. Since it was founded, Epitel has received zero government requests for information.
For more information or if you have any questions, please contact us at support@epitel.com.
DATA SUBJECT RIGHTS
The European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:
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Right to be informed
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Right of access
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Right to rectification
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Right to erasure
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Right to restrict processing
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Right of data portability
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Right to object
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Rights related to automated decision making including profiling
This Privacy Notice is intended to provide you with information about what personal data Epitel collects about you and how it is used.
If you wish to confirm that Epitel is processing your personal data, or to have access to the personal data Epitel may have about you, please contact us.
You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside Epitel might have received the data from Epitel; what the source of the information was (if you didn’t provide it directly to Epitel); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by Epitel if it is inaccurate. You may request that Epitel erase that data or cease processing it, subject to certain exceptions. You may also request that Epitel cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Epitel processes your personal data. When technically feasible, Epitel will—at your request—provide your personal data to you.
Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, Epitel will provide you with a date when the information will be provided. If for some reason access is denied, Epitel will provide an explanation as to why access has been denied.
For questions or complaints concerning the processing of your personal data, you can email us at support@epitel.com. Alternatively, if you are located in the European Union, you can also have recourse to the European Data Protection Supervisor or with your nation’s data protection authority.
DATA STORAGE AND RETENTION
Your personal data is stored by Epitel on its servers, and on the servers of the cloud-based database management services the Epitel engages, located in the United States. Epitel retains service data for the duration of the customer’s business relationship with Epitel and for a period of time thereafter, to analyze the data for Epitel’s own operations, and for historical and archiving purposes associated with Epitel’s services. Epitel retains prospect data until such time as it no longer has business value and is purged from Epitel systems. All personal data that Epitel controls may be deleted upon verified request from Data Subjects or their authorized agents. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at: support@epitel.com.
CHILDREN'S DATA
We do not knowingly attempt to solicit or receive information from children.
QUESTIONS, CONCERNS, OR COMPLAINTS
If you have questions, concerns, complaints, or would like to exercise your rights, please contact us at:
Epitel, Inc.
465 S. 400 E., Suite 250
Salt Lake City, UT 84111
COOKIE POLICY
EFFECTIVE DATE: April 2023
1. APPLICATION
This policy applies to all employees, contractors, and vendors while doing business with Epitel and others who have access to European Union (EU) and the European Economic Area (EEA) data subject information (“personal data”) in connection with Epitel’s operating activities.
2. POLICY
Epitel believes in transparency about collection and use of data. This policy provides information about how and when Epitel uses cookies for these purposes. Capitalized terms used in this policy but not defined have the meaning set forth in our Privacy Policy, which also includes additional details about the collection and use of information at Epitel.
WHAT IS A COOKIE?
Cookies are small text files sent by us to your computer or mobile device, which enable Epitel features and functionality. They are unique to your account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.
DOES EPITEL USE COOKIES?
Yes. Epitel uses cookies and similar technologies like single-pixel gifs and web beacons. Epitel uses session-based cookies. Epitel sets and accesses cookies on the domains operated by Epitel and its corporate affiliates (collectively, the “Sites”). In addition, Epitel uses third party cookies, like Google Analytics.
HOW IS EPITEL USING COOKIES?
Some cookies are associated with your account and personal information to remember that you are logged in and which workspaces you are logged into. Other cookies are not tied to your account but are unique and allow us to carry out analytics and customization, among other similar things.
Cookies can be used to recognize you when you visit a Site or use our Services, remember your preferences, and give you a personalized experience that is consistent with your settings. Cookies also make your interactions faster and more secure. Visit our cookies table to learn more.
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Category of use: Performance, Analytics, and Research: Cookies help Epitel learn how well the Sites and Services perform. Epitel also uses cookies to understand, improve, and research products, features, and services, including to create logs and record when you access our Sites and Services from different devices, such as your work computer or your mobile device.
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Security: Epitel uses cookies to enable and support security features, and to help detect malicious activity.
WHAT THIRD-PARTY COOKIES DOES EPITEL USE?
You can find a list of the third-party cookies that Epitel uses on our sites along with other relevant information in the cookie table. Epitel does its best to keep this table updated, but please note that the number and names of cookies, pixels, and other technologies may change from time to time.
WHAT CAN YOU DO IF YOU DON'T WANT COOKIES TO BE SET OR WANT THEM TO BE REMOVED?
You have the option to disable and delete cookies that may not be necessary for the basic functionality of our website. Please note, blocking categories may impact your experience on our website.
DOES EPITEL RESPOND TO DO NOT TRACK SIGNALS?
The Sites and Services do not collect personal information about your online activities over time and across third-party websites or online services. Therefore, “do not track” signals transmitted from web browsers do not apply to the Sites or Services, and Epitel does not alter any data collection and use practices upon receipt of such a signal.
(801) 497-6297
EPITEL SUBPROCESSORS
EFFECTIVE DATE: September 2023
To support delivery of our services, Epitel may engage and use data processors with access to certain Service Data (each a "Subprocessor"). This page provides important information about the identity, location, and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the applicable agreement between Customer and Epitel (the "MSA").
THIRD PARTIES
Prior to engaging any third party Subprocessor, Epitel performs diligence to evaluate their privacy, security, and confidentiality practices and executes an agreement implementing its applicable obligations.
SUBPROCESSORS
Epitel Product Suite
SUBPROCESSOR
PURPOSE
LOCATION
Amazon Web Services
Infrastructure Hosting
US
Wix
Website Hosting
Internal Communication and Data Storage
US
US
Katana
Customer Sales
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QuickBooks
Customer Sales
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Mason Controller
Customer Product Management
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QT9 Document Control
eQMS Hosting
US
465 S. 400 E
Suite 250
Salt Lake City, UT 84111
801-497-6297
info@epitel.com
Instructions for Use for REMI™ Healthcare Facility, REMI™ Ambulatory (Clinician),REMI™ Ambulatory (Patient) and
© 2024 BY EPITEL
All rights reserved. Epitel, REMI, and REMI Vigilenz AI are trademarks of Epitel, Inc.
All other trademarks are the property of their respective owners.
For technical and customer support, please call:
801-497-6297