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Watch out, Teladoc. Hospitals are coming.

Updated: Aug 19

This month, Ochsner, one of the largest health systems in the country, announced that it is expanding its remote patient monitoring platform nationwide. This puts in place a playbook to expand cost-efficient services outside of the typical footprint that other large systems will likely follow, setting up a high stakes competition to deliver quality care at scale or perish.


The details

The health system has dealt with significant change over the last 18 months. A major result of that change is pushing care outside of traditional settings. Remote patient monitoring has quietly emerged as the next phase of high-quality, accessible care. Ochsner is not new to RPM. They started building their own strategy well ahead of the curve in 2015, putting them in an excellent position to respond to modern, post-COVID needs. Ochsner’s RPM platform is built of 3 primary pillars: (1) data collection, (2) coaching, and (3) provider intervention. The platform covers over 20,000 patients nationwide today, and the system plans to grow it as a standalone offering, providing the service via patients’ health plans on a monthly subscription.


Oschner is the first major system to go national (and semi-independent) with its platform. Other large networks like Nemours, UPMC, and Medstar can follow suit and reach far beyond their typical patient bases, scaling up to treat many more patients. This is the first step in what will likely become a very competitive race for health systems to compete across geographies for patients based on the quality of their RPM offering rather than simply geographic convenience.



What this means

As telehealth platforms like Teledoc, Grand Rounds, Galileo, and Babylon scale up and flex their attributes in the face of lockdowns and contact minimization, picking away at hospital revenue, traditional healthcare providers are taking note. Traditional providers and hospitals have the expertise (physicians), relationships (payers and government), and patient trust, but they don’t have the technology. Many systems have seen the writing on the wall and have begun building RPM platforms. At Epitel, we’re providing novel technology to health systems and telehealth providers alike for the benefit of patients everywhere. We want to enable your provider of choice to deliver quality neurology care to you without delay or expensive hospital transfers.


Count on us to be the tip of the spear for more convenient and accessible neurology.


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